Maridyl Mortejo

Versatile Operations professional with 23 years of hands-on experience spanning procurement, office administration, sales, and customer support across BPO, automotive retail, and international logistics. Equally comfortable processing purchase orders, managing vendor relationships, running dealership-level administrative operations, or handling high-volume customer escalations — with a consistent record of measurable results (accuracy, turnaround time, satisfaction, and retention gains in nearly every role). A particular strength in automotive/vehicle operations: multiple years managing vehicle ownership transfers, registrations, and inter-agency compliance work for a car dealership. Remote and cross-border work experience with US-based and international teams. Proficient in SAP, Salesforce, Microsoft Office, Google Workspace, and CRM/ERP systems.