Privacy Policy
Last updated: October 9, 2026
1. Who we are
PinoyMatch ("we," "our," or "us") operates pinoy-match.com, a job board that connects employers — mainly in the United States, United Kingdom, Canada and Australia — with Filipino remote workers. This policy explains what personal information we collect, why, who we share it with, and the choices and rights you have. For the purposes of the EU and UK GDPR, PinoyMatch is the controller of the personal information described here. You can reach us at support@pinoy-match.com.
2. Information we collect
Information you give us
- Account details: name, email address, password (stored hashed), and your role (worker or employer)
- Worker profiles: photo, headline, bio, skills, experience, education, languages, availability, expected pay, city, phone and WhatsApp number, links you add, and a resume if you upload one
- Employer profiles: company name, logo, website, description, size, industry and contact details
- Optional ID verification (KYC): the ID document and selfie you choose to submit, which only our review team can access
- Job posts, applications, and messages you send through the platform
- Optional SMS notifications: your mobile number and SMS preferences
- Support requests and feedback
- Payments: handled by Stripe. We receive the plan, amount and payment status — not your full card number
Information collected automatically
- Server logs: IP address, browser and device type, pages requested, and timestamps (used for security and troubleshooting)
- Cookies and local storage that keep you signed in and remember your settings (see Section 7)
- Analytics data from Google Analytics — only if you allow analytics cookies
Information from sign-in providers
If you sign in with Google or Facebook, we receive your name, email address and profile picture from that provider.
3. How we use your information and why
- To provide the service — accounts, profiles, job posts, applications, messaging, contact unlocks and subscriptions. Legal basis (EEA/UK): performance of our contract with you.
- To keep the platform safe — verifying identities when you request it, detecting fraud and spam, moderating messages for shared contact details and abuse, and enforcing our Terms. Legal basis: our legitimate interests in a safe marketplace, and legal obligations.
- To send service messages — sign-in codes, application and message notifications, receipts. Legal basis: contract.
- To send optional updates and SMS — only if you opt in; you can unsubscribe at any time. Legal basis: consent.
- To understand and improve the site — with Google Analytics, only after you allow analytics cookies. Legal basis: consent.
- AI-assisted features — when you use the AI assistant or ask us to improve a profile or job post, the text you submit is processed by our AI provider to generate a suggestion. Legal basis: contract (you request the feature).
- To meet legal obligations — tax, accounting, and responding to lawful requests.
4. Contact information protection
- Workers' phone numbers, WhatsApp and personal emails are hidden by default
- An employer sees them only after unlocking that worker's contact details
- Contact details are never shown on public profile pages or to search engines
5. Public profiles and search engines
Worker profile pages and company pages have public web addresses so employers and candidates can share them. A public worker profile shows your name, photo, headline, bio, skills, experience and city — never your phone, WhatsApp or email.
Worker profiles that have passed ID verification and have a complete bio, and company pages with open jobs, can be indexed by search engines such as Google and appear in search results. If you don't want your profile to be public or searchable, email support@pinoy-match.com or delete your account; search engines may take some time to drop cached copies.
8. International transfers
PinoyMatch connects people across countries, so information is processed in the United States (where our servers and most of our providers are), the Philippines, and the countries where employers and workers using the platform are located. Where the law requires it — for example for data from the EEA or the UK — transfers rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses and the UK Addendum included in our providers' data processing terms.
9. How long we keep data
- Account, profile and job data: while your account is open. When you delete your account we delete or anonymize it, except as described below
- Payment and invoice records: as long as tax and accounting laws require
- ID verification documents: only as long as needed to review your verification and handle related disputes or legal requirements
- Security logs and moderation records: as long as needed to protect the platform and handle disputes
- Google Analytics data: the retention period set in our Google Analytics property (no longer than 14 months)
- Your cookie choice: 180 days, after which we ask again
10. Data security
We protect your information with measures such as HTTPS encryption in transit, hashed passwords, two-factor sign-in codes, access controls that limit who can see ID documents, and monitoring for abuse. No system is perfectly secure; if we learn of a breach that affects you, we will notify you as the law requires.
11. Your rights
Wherever you live, you can access and update most of your information in your account, ask us for a copy of your data, delete your account, and opt out of marketing emails and SMS. Depending on where you live, you may also have the rights below.
EEA, UK and Switzerland
Under the GDPR and UK GDPR you have the right to access, rectify, erase, restrict and port your personal data; to object to processing based on our legitimate interests; and to withdraw consent at any time (without affecting earlier processing). You also have the right to lodge a complaint with your local data protection authority — in the UK, the Information Commissioner's Office (ico.org.uk).
California and other US states
Under the CCPA as amended by the CPRA, and similar laws in states such as Virginia, Colorado, Connecticut, Texas and Oregon, you may have the right to know what personal information we collect, use and disclose; to access, correct and delete it; and to opt out of its "sale" or "sharing" for cross-context behavioral advertising and of targeted advertising. We don't sell personal information. To opt out of sharing, leave marketing cookies off (the default), use , or enable Global Privacy Control in your browser. You can use an authorized agent, and we will not discriminate against you for exercising these rights.
Philippines
The Data Privacy Act of 2012 (Republic Act No. 10173) gives you the right to be informed, to access, to object, to erasure or blocking, to rectification, to data portability, to damages, and to file a complaint with the National Privacy Commission.
To exercise any of these rights, email support@pinoy-match.com. We may need to verify your identity first, and we will respond within the time the applicable law requires.
12. Children
PinoyMatch is not intended for anyone under 18. We do not knowingly collect information from children; if you believe a child has created an account, contact us and we will delete it.
13. Changes to this policy
We may update this policy from time to time. We will post the new version on this page and update the "Last updated" date. If we add new optional cookies or vendors, we will ask for your consent again.
14. Contact us
Questions or requests about privacy: support@pinoy-match.com or our contact page.