Frequently Asked Questions

Posting jobs on PinoyMatch is FREE. You can post jobs and receive applications without paying anything. You only pay when you want to unlock a candidate's contact information ($4.99 per unlock) or if you choose a monthly plan.

A contact unlock reveals a worker's private contact information including their phone number, WhatsApp, and email address. This allows you to communicate with them directly. Think of it as "paying only for the candidates you're interested in."

Absolutely! You can browse all candidate profiles, view their experience, skills, English level, availability, and more - all for free. Contact information is the only thing that's hidden until you unlock it.

Our subscriptions give you a monthly allocation of contact unlocks. Plans are $24.99, $49.99, and $124.99 per month — for example, the Starter plan ($24.99/month) includes 15 contact unlocks. Higher plans include more unlocks per month. Posting jobs, receiving applications and messaging are free on every plan. See the Pricing page for full details.

Monthly subscription unlocks reset each billing period and don't roll over. If you only need a few contacts, you can pay $4.99 per unlock instead of subscribing.

Yes! You can cancel your subscription at any time. You'll continue to have access to your plan features until the end of your current billing period.

Yes. The Free plan lets you browse profiles, post jobs, and receive applications at no cost. Paid plans don't include a free trial — you're billed when you subscribe, and you can cancel anytime.

We accept major credit and debit cards. Payments are processed securely by Stripe.

100% free! Creating a profile, applying to jobs, and communicating with employers is completely free for workers. We will never charge you anything.

Simply sign up with your email, fill out your profile information (experience, skills, availability, English level), and you're ready to apply for jobs!

To protect both workers and employers, contact information is only shared through our secure unlock system. This prevents spam and ensures employers are genuinely interested before contacting you.

Just tap "Apply Now" on any job listing. Your profile information will be sent to the employer automatically - no cover letters or forms to fill out!

When an employer unlocks your contact, they can see your phone number, WhatsApp and email address. They may also message you directly through our platform.

Yes! You can see which employers have viewed your profile and which jobs you've been shortlisted for in your dashboard.

We specialize in remote jobs for Filipino workers, including virtual assistant roles, customer service, content writing, web development, graphic design, social media management, and more.

Complete your profile 100%, highlight your relevant experience, and make sure your English level is accurate. Employers can filter by skills and experience, so the more detailed your profile, the better!

Yes! PinoyMatch is a self-serve job marketplace connecting US employers with Filipino remote workers. Workers can complete optional ID (KYC) verification to earn a Verified badge, contact details stay private until unlocked, and you can report suspicious activity — our team reviews reports.

Your contact information (phone, WhatsApp, email) is hidden from employers until they pay to unlock it. We use industry-standard encryption and never sell your data.

Unlike many traditional job boards that charge employers to post or see profiles, we let employers browse and receive applications for free. They only pay when they find someone they want to contact - making it fairer for everyone.

Contact our support team and we'll help mediate. While we facilitate connections, employment terms are between you and the employer/worker.

Absolutely. We have a zero-tolerance policy for scams, harassment, or unprofessional behavior. Open a support ticket from your account and choose the "Report" category, or email support@pinoy-match.com with a link to the profile or job.

You can either subscribe to a monthly plan (which includes a set number of contact unlocks) or pay $4.99 per contact unlock as needed. All payments are processed securely through Stripe.

Contact unlocks are non-refundable once used. However, if you experience technical issues or the contact information is incorrect, please contact support for assistance.

No, we're a job board that facilitates connections. Payment for work is handled directly between employers and workers through their preferred method (PayPal, Wise, direct deposit, etc.).

No hidden fees! Our pricing is transparent. Employers pay only for the plan or per-contact unlocks they choose. Workers pay nothing.