Lia Santos
🇵🇭 Philippines★ Featured WriterDirector of Customer Success
Davao, Philippines
Lia Santos is a customer success leader and support operations expert based in Davao City, Philippines.
26
Articles
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Articles by Lia (26)
Interview Prep • 3 min
Building World-Class Customer Success Teams in 2026
Explore how to build exceptional customer success teams for remote jobs in the Philippines. Transform your online presence with insights from a seasoned expert.
Jun 5, 2026
Freelancing • 4 min
Mastering Remote Support Team Management in 2026
Explore effective strategies for remote support team management tailored for Filipino remote work professionals. Discover the key to success in remote jobs Philippines.
Jun 3, 2026
Freelancing • 4 min
Mastering Remote Support Team Management in 2026
Explore effective strategies for remote support team management in the Philippines. Discover how to thrive in remote jobs Philippines with expert insights.
Jun 1, 2026
Work-Life Balance • 4 min
Building World-Class Customer Success Teams in 2026
Discover how to build world-class customer success teams while pursuing remote jobs in the Philippines. Learn strategies for thriving in online jobs for Filipinos.
May 30, 2026
Interview Prep • 3 min
Career Growth in Customer Success: A Guide for 2026
Explore career growth opportunities in Customer Success for Filipino professionals seeking remote jobs. Elevate your work from home Philippines journey today!
May 28, 2026
Career Growth • 4 min
Building World-Class Customer Success Teams in 2026
Discover how to build world-class customer success teams from the Philippines. Learn strategies for thriving in remote jobs while achieving excellence in US markets.
May 23, 2026
Interview Prep • 4 min
Mastering Remote Support Team Management in 2026
Explore effective strategies for managing remote support teams. Discover how to excel in remote jobs Philippines and enhance your online job journey.
May 21, 2026
Interview Prep • 4 min
Measuring CSAT, NPS & CES Effectively: A Guide for 2026
Discover effective methods for measuring CSAT, NPS, and CES to boost your remote career in the Philippines. Enhance your skills for US remote jobs.
May 19, 2026
Freelancing • 4 min
Mastering Customer Retention & Churn Prevention in 2026
Explore effective strategies for customer retention and churn prevention in remote jobs Philippines. Enhance your work from home Philippines career with proven insights.
May 14, 2026
Career Growth • 4 min
Building World-Class Customer Success Teams in 2026
Explore how to build world-class customer success teams for remote jobs in the Philippines. Learn actionable tips for thriving in online jobs for Filipinos.
May 12, 2026
Remote Work Tips • 4 min
Mastering Customer Retention & Churn Prevention in 2026
Explore effective strategies for customer retention and churn prevention. Discover how Filipino remote work professionals can excel in customer success roles with US companies.
May 10, 2026
Freelancing • 4 min
Mastering Customer Retention & Churn Prevention in 2026
Explore effective strategies for customer retention and churn prevention. Discover insights tailored for Filipino professionals seeking remote jobs in the Philippines.
Apr 6, 2026
Remote Work Tips • 4 min
Mastering Customer Retention & Churn Prevention in 2026
Discover effective strategies for customer retention and churn prevention. Learn how Filipino professionals can leverage remote jobs in the US for career growth.
Apr 4, 2026
Skill Development • 4 min
Customer Retention & Churn Prevention Strategies for Remote Jobs Philippines
Discover effective customer retention and churn prevention strategies for Filipino remote workers to excel in US remote jobs. Learn how to boost your online jobs success!
Apr 2, 2026
Interview Prep • 4 min
Measuring CSAT, NPS & CES Effectively for Remote Jobs in 2026
Learn how to measure CSAT, NPS, and CES effectively for remote jobs in the Philippines. Boost your career prospects with insights for Filipino remote work.
Mar 28, 2026
Remote Work Tips • 4 min
Unlocking Career Growth in Customer Success: A Guide for 2026
Explore career growth opportunities in customer success for Filipino remote workers. Discover tips for thriving in remote jobs in the Philippines.
Mar 26, 2026
Work-Life Balance • 4 min
Mastering Customer Retention & Churn Prevention in 2026
Discover essential strategies for customer retention and churn prevention that empower Filipino remote workers to thrive in US remote jobs. Learn more!
Mar 24, 2026
Work-Life Balance • 4 min
Mastering Remote Support Team Management in 2026
Explore effective strategies for remote support team management. Discover how Filipino professionals can thrive in remote jobs Philippines through PinoyMatch.
Mar 19, 2026
Freelancing • 4 min
Measuring CSAT, NPS & CES Effectively in 2026: A Guide for Remote Jobs Philippines
Learn how to effectively measure CSAT, NPS, and CES to enhance customer success in your remote career in the Philippines. Discover actionable tips for online jobs for Filipinos.
Mar 17, 2026
Skill Development • 4 min
Measuring CSAT, NPS & CES Effectively in 2026 for Remote Jobs Philippines
Discover effective strategies for measuring CSAT, NPS, and CES to excel in remote jobs in the Philippines. Enhance your skills for a successful remote career.
Mar 15, 2026
Freelancing • 4 min
Building World-Class Customer Success Teams in 2026
Discover how to create top-tier customer success teams that drive results. Leverage proven strategies and insights for thriving in the remote work landscape.
Mar 12, 2026
Interview Prep • 4 min
Mastering Customer Retention & Churn Prevention in 2026
In a competitive market, understanding customer retention is key. Discover proven strategies to prevent churn and drive success in your remote career.
Mar 6, 2026
Work-Life Balance • 4 min
Mastering Customer Retention & Churn Prevention in 2026
In today's competitive landscape, effective customer retention is crucial for success. Discover actionable strategies to minimize churn and enhance loyalty.
Mar 4, 2026
Interview Prep • 3 min
Mastering Customer Retention & Churn Prevention in 2026
In today's competitive landscape, retaining customers is more crucial than ever. Explore effective strategies for churn prevention that can elevate your career in customer success.
Mar 2, 2026
Work-Life Balance • 4 min
Elevate Your Career in Customer Success: A Guide for 2026
Unlock your potential in customer success with actionable strategies and insights. Discover how to thrive in remote roles and enhance your career growth.
Feb 25, 2026
Career Growth • 18 min
How to Land a Remote Job with a US Company: The Ultimate Filipino Guide for 2026
Everything Filipino professionals need to know to secure remote positions with US companies: creating standout profiles, acing interviews, negotiating salaries, and building long-term careers.
Feb 24, 2026